FREE BREAKFAST

Understand your customers and grow your business

Join Dr Robert Norton, international marketing expert, for a FREE breakfast.

Date:  Thursday 1 June 2012

Venue: Central Eagle St Conference Venue

              175 Eagle St, Brisbane 4000 Australia

Time:   7:00 – 9:00 am

RSVP:  07 3876 3166 or admin [at] nortonconsultinggroup.com

Customer Survey

Your customers provide a goldmine of untapped information about how to promote your business, increase sales, uncover opportunities and market your products and services.

Norton Consulting Group has developed a simple, cost effective Customer Survey process that is guaranteed to help you better understand your customers and grow your business. You can

• Accurately assess what your customers think about your company
• Develop a strategy to sustain and grow your customer base
• Identify meaningful actions your company can take.

Culture Survey  

The Culture Survey combines quantitative and qualitative data that’s tells you where the strengths and weaknesses of your company lie.

It helps to characterise the company and provides a snapshot that says “this is how we do things”.

By analysing the results of the Culture Survey, we can make recommendations to you on how to address problems and build on strengths that are revealed.

Association Member Survey

Unless Associations get feedback from their members, they will not know what the organisation does well and how it can improve. Based on international best practice, Norton Consulting Group has developed a series of well-focused questions that provide information to effectively assess your members' needs.

EnergyScan™

A high energy work place vibrates. People look forward to work.

A tool designed to help organisations monitor their employees' energy.

Energy fuels an organisation! - Take the EnergyScan now 

CEO Evaluation Survey

Organisations and the Boards that run them, need to be confident that their executive director or CEO is performing effectively. High performance organisations need mechanisms to appropriately evaluate the executive level of management. Norton Consulting Group has developed an effective survey process that establishes policy, parameters and processes for evaluating the performance of the organisation's executive leadership.