Protecting Your Privacy Online

Introduction

This guide sets out the way that Norton Consulting Group deals with any personal information you provide through this web site or to the company in general. Where this web site directs you to another site outside our control you should read similar statements from those groups.

Contents

1. Personal information
2. Existing customers
3. Cookies
4. Using your personal information
5. Promotions by e-mail
6. Information storage
7. Accessing your information
8. Problems or questions
9. Future changes
10. Further information

1. Personal information

Any personal information provided to Norton Consulting Group will only be used by us and not divulged to any other party. Where there are options for the use of the material within Norton Consulting Group these will be made clear to you and the choice will be yours. The information that you provide in any contact or registration form and information provided at any other times during a seminar, workshop or conference (including any feedback obtained during the event) will be used by our office to improve our service. Some of the information that is collected in the registration for workshops etc form such as your name, organisation and its location and your email address may be provided to other delegates (with your permission).

2. Existing customers

Norton Consulting Group has an existing customer database, designed to offer users up-to-date information on new products and upgrades to existing products. To obtain this information users must have provided Norton Consulting Group with their e-mail address.

3. Cookies

Whenever you visit any web site including ours, siteserver software may gather anonymous statistical information such as the Internet Protocol of the domain from which you access the Internet, your top level domain name, when you access our site, pages accessed and documents downloaded, the previous site visited and the type of browser used .

Our servers never record the identity of the person browsing. If you wish to leave no trace of your visit configure your browser to not accept "cookies."

4. Using your personal information

Norton Consulting Group will not use or disclose any information about you unless:

• it is required by law.
• it is a service you have requested.
• it will lessen a serious threat to a person's health or safety.

5. Promotions by e-mail

Norton Consulting Group has a policy of keeping existing customers informed of product upgrades and new products by e-mail. If you receive promotional information from Norton Consulting Group and no longer wish to do so, you may remove your name from by emailing us.

6. Information Storage

Norton Consulting Group takes all possible measures to ensure the privacy of your information in all forms.

7. Accessing your information

If you are an existing customer, and wish to know what information we hold about you please send an email with the details of your request.

8. Problem or questions

If you have any queries relating to our privacy policy, or you have a problem or complaint, please contact us.

9. Future changes

Norton Consulting Group reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on our site.

10. Further information on privacy

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.