Revitalise your association and help it reach its full potential

Many associations face challenges such as decreasing membership, staying relevant for members, understanding and adapting to changing member needs or providing value for the money. How will your association face and adapt to the challenges of the future? Norton Consulting has developed a series of well-focused strategies and tools tailored to help associations’ specific needs. Here are some examples:

Communication strategies

Communication is often a misnomer for other problems in an association.  Communication management is one of Norton Consulting’s strengths. We have developed the following tools:

• Member survey (more information here)
• Communication audit
• Communicator style measure
• Crisis communication strategies
• Association feedback survey
• Internal communication analysis
• Association communication plan
• Stakeholder communication analysis

Corporate Governance

High-performing Boards focus on their long-term development. They identify the factors that make them effective and set an agenda for their ongoing review. We work in the following areas:

• Roles and Responsibilities
• Team Dynamics and Board Performance
• Board evaluation
• Board surveys
• Relationship with CEO
• Strategic Focus and Renewal            
• Role clarification

Leadership and executive development

The intensive work with executive development covers the following areas:

• Stretch thinking
• Personal development plans
• CEO workshop
• CEO evaluation survey
• Think tanks
• Facilitation methods
• Incentives and rewards

Innovation

An association incapable of innovation is an association destined to fail.  We assist associations develop ways to improve their problem solving, decision-making and lateral thinking skills to create an environment of innovation. 

• Overcome resistance
• Break the boundaries
• Develop lateral thinking
• Improve problem-solving

Strategic management – operational review

Associations must be able to compete for the future by creating a clear picture of what they want to achieve and learning how to create their own destiny.  The innovative and challenging processes helps them conduct strategic reviews and develop actions in the following areas:

• Competing for the future
• Balanced scorecard
• Core competencies
• Performance measures
• Human resource development plan

10 ways we can help your association

1.      Give members a chance to say what they think and give feedback

2.      Improve the role and function of your board

3.      Evaluate your CEO’s performance

4.      Establish a leadership development program

5.      Establish criteria by which to measure Association’s performance

6.      Define developmental objectives

7.      Improve operational efficiency and performance

8.      Improve your negotiation and presentation skills

9.      Set an agenda for future innovation

10.    Develop a crisis communication strategy

Presentation Skills Workshop